FRIENDS & FAMILY
2 OPTIONS TO BOOK
* Zelle/Cash App Payments are verified prior to appt.
EVERYTHING YOU NEED TO KNOW
IS ON THIS PAGE
(So Read To The Bottom)
FAQ's
What's BEST PRACTICES For A Great Session?
Remember to relax. Dr. Vandy is a highly trained relationship expert. He will guide you through the process. Other than being honest/transparent here's best practices:
1) After booking on calendar, check your email for your zoom link. (zoom link is also emailed 24 hrs, 2 hrs and 10 mins. before your session)
2) Log in 5 minutes EARLY. Turn on your mic and camera. Don't lose valuable session time fumbling around trying to access your session.Remember: All sessions start and end on time.
3) Have a good WiFi signal in a comfortable PRIVATE space WITHOUT distractions. This is a therapy session.
4) FAMILIARIZE YOURSELF WITH ZOOM: know how to turn on your mic and camera. Visit https://zoom.us
SPECIAL USE Terms For Friends & Family:
Special use privileges require minimum of 2 sessions per month to qualify. Special use is on a case by case bases and expires in 1 year.
Why Are The ONLY Available Days TUES, WEDS & THURS?
Because FRIENDS & FAMILY DISCOUNTS are for Tues, Weds and Thurs. Fri-Sun is reserved for our VIP full pay clients or "Emergency Anytime" session holders.
If you decide that you would prefer to be a VIP client (no discounts or promotions are available).
Email or call our Dr. Vandy’s work cell 407.243.8565
Will I Get Text and Email Reminders?
When you book on the calendar here you'll get a email with a zoom link to join your online session.
You will get reminder EMAILS with your zoom link:
24 hours, 2 hours and 10 minutes before your session.
All EMAIL reminders will have zoom link to click and start your session.
* You'll get TEXT reminders in the same intervals but "TEXT REMINDERS DO NOT INCLUDE ZOOM LINKS"
Only Emails.
NOTE: It is your responsibility to attend sessions. L&H assumes no liability or responsibility for missed sessions for any reason.
What If There Is NO AVAILABLE DAYS/TIMES On My Calendar To Book A Session?
Dr. Vandy's Calendar books out 45 days. No days/times showing means clients have booked them. Check daily for cancellations and open dates.
"NO DAYS OPEN TO BOOK"
Email Dr. Vandy to see if there is an opening.
IMPORTANT INFO:
How Do I Use Zelle or Cash App?
PAY $125
To Zelle you must contact your bank directly, and to send $125 use EMAIL: [email protected]
To Cash app: $4LoveHappy - enter email [email protected]
What Happens If I Miss A Payment?
Missing a payment can void your FRIENDS & FAMILY discount (honor all terms and conditions below).
No Show, Reschedule or Cancellation Policy:
NO SHOW POLICY: You will lose a session. No refund or rescheduling option.
RESCHEDULE POLICY: No penalty if rescheduled 24 hours before session. Request to reschedule MUST be by EMAIL: [email protected] ONLY
No text, call or other form of communication is acceptable.
CANCELLATION POLICY: Any cancellation inside the 24 hour period up to 31 minutes before scheduled session you will incur a $50.00 cancellation/rescheduling fee, as you have prevented someone else from booking. If you attempt to cancel or schedule 30 minutes or later see NO SHOW POLICY.
* See complete terms and conditions below.
Are My Sessions Refundable?
No. However, the sessions owned or acquired do not expire. They are yours for life.
I Never Used ZOOM Do I Need Special Equipment?
Nope. A smartphone, computer, or tablet to access the Internet and you’re good to go. When you book here, you'll get a zoom link via email.
Familiarize yourself with zoom, sessions starts and end on time. Know how to turn on your camera or mic so you don't lose valuable time. Want a FREE ZOOM ACCOUNT? Click https://zoom.us.
WANT TO SAVE $25.00 ON YOUR NEXT SESSION? (MUST DO MINIMUM OF 3 SESSIONS TO QUALIFY)
Share what you think about Dr. Vandy in a testimonial and take $25.00 off your next session.
CLICK HERE FOR DETAILS
DID YOU... ???
COMPLETE OUR
"NEW CLIENT INTAKE"
VERY IMPORTANT!
Required 24 Hours BEFORE Your Session
(COMPLETE SEPERATLY)
Share your pain point, hurts or
what you want improved in the relationship